Returns & Exchanges
At Aloha, we want you to feel the island spirit in every piece; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All garments must be in their original, unworn condition with tags attached to qualify for a full refund.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing